Privacy Policy

Introduction

Welcome to 77dat, Bangladesh's trusted online casino and sports betting platform. We are committed to protecting the privacy and personal information of every player who uses our services. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the choices you have regarding your information.

By accessing or using the 77dat platform — including our website, mobile interface, and any associated services — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of the platform immediately. This policy applies to all registered users and visitors from Bangladesh and beyond.

Information We Collect

To provide a safe, reliable, and personalised gaming experience, 77dat collects several categories of data. Below is a detailed breakdown of what information we gather and under what circumstances.

Registration and Account Data

• Full name, date of birth, and nationality (used for age verification — all users must be 21 or older).
• Email address and mobile number (for account authentication and support communication).
• Username and securely hashed password.
• Address and district information within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).

Financial and Transaction Data

• Deposit and withdrawal transaction records, including amounts in BDT (Bangladeshi Taka).
• Payment method identifiers such as bKash wallet numbers, Nagad numbers, and Rocket mobile banking details (we do not store your full PIN or password).
• Bonus and promotional credit history, including wagering requirement completions and rollover records.

Technical and Usage Data

• IP address, device type, operating system, and browser version collected at login and during sessions.
• Pages visited, games played, session duration, click-through patterns, and in-platform navigation behaviour.
• Cookie identifiers, session tokens, and locally stored preferences to maintain your login state and personalise game recommendations.

How We Use Your Information

Every piece of data collected by 77dat serves a specific, legitimate purpose. We do not process your information beyond what is reasonably necessary to operate the platform and deliver our services. The primary uses of your data are as follows:

• Account creation, identity verification, and ongoing KYC compliance to protect the platform from fraud and underage access.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels accurately and securely.
• Providing customer support, responding to account queries, resolving disputes, and communicating service updates.
• Personalising your experience — including recommending cricket betting markets, slot games, and live casino promotions relevant to your activity history.
• Responsible gaming monitoring — detecting unusual betting patterns, enforcing deposit limits, and identifying at-risk behaviour in line with our responsible gaming framework.
• Platform improvement, analytics, A/B testing, and internal performance reporting — all conducted on aggregated, anonymised datasets.

We may also use your contact details to send you promotional communications about 77dat offers, new game launches, and seasonal events such as BPL or Eid specials — only where you have opted in to receive such communications. You can unsubscribe at any time by contacting our support team.

Sharing Your Information

77dat does not sell, trade, or rent your personal information to third parties for their own marketing or commercial gain. However, there are limited circumstances where we may share your data with trusted partners to deliver our services effectively and remain legally compliant.

Payment Processors

When you deposit or withdraw funds, transaction data is shared with the relevant payment processor (e.g., bKash, Nagad, Rocket) only to the extent required to complete the transaction. These processors operate under their own privacy policies and applicable Bangladeshi financial regulations.

Technology and Infrastructure Partners

We work with trusted technology vendors — including game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming — who may receive technical session data to ensure game integrity and fair play certification. These partners are bound by strict data processing agreements.

Legal Obligations

We may be required by law to disclose certain information to government authorities, regulatory bodies, or law enforcement agencies in Bangladesh. Such disclosures are made only when legally compelled and are limited to the minimum data required to satisfy the lawful request. We will, where legally permissible, notify you of any such request.

Cookies and Tracking Technologies

77dat uses cookies and similar tracking technologies to improve your experience on the platform, maintain your session state, and measure the performance of our pages. The table below summarises the types of cookies we use and their purposes.

You can control or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the 77dat platform, including your ability to log in and access your account securely.

Data Retention

77dat retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected. Account data is retained for the duration of your active account. If you request account closure, your data will be scheduled for deletion within 30 days, except where legal, regulatory, or anti-money-laundering obligations require us to retain certain records for a longer period.

Transaction records, including deposit and withdrawal histories, are retained for a minimum of five (5) years to comply with applicable financial record-keeping requirements. Anonymised and aggregated analytics data may be retained indefinitely for internal business purposes.

Data Security

Protecting your personal and financial information is a top operational priority at 77dat. We employ a layered security architecture designed to safeguard data against unauthorised access, disclosure, alteration, and destruction. Our key security measures include:

• 256-bit SSL/TLS encryption on all data transmission channels between your device and our servers.
• Encrypted storage of sensitive account credentials using industry-standard hashing algorithms — plaintext passwords are never stored.
• Access control policies that restrict internal data access on a strict need-to-know basis, with audit logs maintained for all sensitive data queries.
• Regular security assessments, vulnerability scanning, and penetration testing to identify and remediate potential weaknesses before they can be exploited.

Your Rights and Choices

As a user of the 77dat platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered account email address.

Right of Access

You have the right to request a copy of all personal data we hold about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.

Right of Rectification

If any personal information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.

Right of Erasure

You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to overriding legal retention obligations.

Right to Restrict Processing

In certain circumstances — such as where you contest the accuracy of your data or object to its processing — you may request that we restrict how we use your information while the matter is under review.

Right to Object to Marketing

You may opt out of receiving promotional communications from 77dat at any time by contacting our support team. Opting out does not affect transactional or account-related communications which are necessary for the operation of your account.

Third-Party Payment Processors

When you transact on 77dat using bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, or any other supported payment channel, you are also subject to the privacy policies of those respective providers. 77dat has no control over the data practices of third-party payment processors and strongly recommends that you review their individual privacy policies before initiating transactions.

All payment data exchanged between 77dat and our payment partners is transmitted over encrypted channels and is strictly limited to the minimum information required to authorise and complete each transaction. We do not store your full bKash PIN, Nagad PIN, or any equivalent authentication credential.

Minors and Age Restriction

77dat is strictly an adult-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal information, that account will be suspended immediately and all associated data will be deleted.

If you believe a minor has gained access to our platform, please report it immediately to [email protected]. Parents and guardians in Bangladesh are encouraged to use parental control software to prevent underage access to online gambling platforms. 21+ only — please play responsibly.

Changes to This Privacy Policy

77dat reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable law. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via their registered email address or via a prominent notice on the platform.

Your continued use of the 77dat platform following any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77dat handles your personal data, our dedicated privacy support team is available to assist you. We aim to respond to all data-related enquiries within 5 business days.

Email us at: [email protected]